We appreciate the trust you place in Cold Cow Ice Cream, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on February 17, 2009, describes the information we collect and how we use it. We always welcome your questions and feedback.
For privacy-related issues, please contact us at:
OUR COMMITMENT
Cold Cow Ice Cream is committed to protecting the privacy of personal information you may provide to us on our website. We believe it is important for you to know how we treat such personal information. From time to time we may revise this Privacy Policy to accurately reflect any changes we may make in our practices. The date of our latest update is noted above. The terms of this Privacy Policy apply to all users of this site.
INFORMATION COLD COW ICE CREAM COLLECTS
Cold Cow Ice Cream collects personally identifiable information that you may voluntarily provide on online forms, or in our Stores. The personally identifiable information you may provide to us can include some or all of the following: your name, address, telephone number, e-mail addresses, credit card information, demographic information, birth date, user on-line ordering registration, customer loyalty registration, sweepstakes registration, contact requests, guest comments, online surveys, other online activities related to normal business transactions and any other information you may voluntarily provide. In addition to the Personal Information identified above, our web servers automatically identify computers by their IP addresses. Cold Cow Ice Cream may store and use IP addresses to analyze trends, administer the Site, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to Personal Information.
INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS
We contract with other companies to provide certain services, including credit card/payment processing, name and address verification, e-mail distribution, SMS and/or MMS text messaging, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Cold Cow Ice Cream. We do not share e-mail addresses with third parties unless specifically related to the above services. If you prefer that we do not share any information with these companies, please contact us. However, without this information, we will be unable to provide some features or services. On occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We may also share information with third party companies to support the Site's technical operation. We do not provide information to these agencies or companies for marketing or commercial purposes. If Personal Information is shared with any third party for the purposes of executing a specific promotion or program, it will be clearly communicated that the third party will have no right to use the Personal Information for independent purposes. In support of this policy, Cold Cow Ice Cream will enter into written agreements with any third party receiving Personal Information requiring the third party to comply with Cold Cow Ice Cream's privacy policies and applicable laws.
TO STOP RECEIVING NOTICES ABOUT FUTURE OFFERS OR TO STOP PERSONAL INFORMATION FROM BEING SHARED WITH THIRD PARTIES
Users, who initially elect to receive future offers or promotional materials, or to allow the sharing of Personal Information with third parties, may subsequently opt-out of such choices by sending an email to: info@coldcowicecream.com
Cold Cow Ice Cream will implement the change within three business days of receipt of your request. Cold Cow Ice Cream will send an acknowledgement or confirmation of the request to the email address on file.